Protecting your private information is our priority. This Statement of Privacy applies to www.autolaborexperts.com, www.autolaborexpert.com, and DOWELL SYSTEMS INC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DOWELL SYSTEMS INC. include www.autolaborexperts.com, DSI, AUTO LABOR EXPERT, REAL-TIME LABOR GUIDE, AUTOMOTIVE EXPERT, and www.autolaborexpert.com. The DSI website is a AUTO LABOR SOFTWARE and SHOP MANAGEMENT SERVICE site. By using the DSI website, you consent to the data practices described in this statement.
In order to better provide you with products and services offered, DSI may collect personally identifiable information, such as your:
If you purchase DSI's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
In general, the information collected by DSI will be used in order to:
We will tailor the materials we provide you based on the information in your profile, such as your professional interests. Also, certain products and services are only available to qualified professionals, so you may not receive access to all of the services we offer if we cannot confirm your qualification.
If you purchase a product or subscription from us, you may provide us with a credit card number or other payment information. Payment information will only be used for transaction processing.
DSI does not sell, rent or lease its customer lists to third parties.
DSI may, from time to time, contact you on behalf of external business partners about a particular offering in which you have expressed interest. In those cases, your unique personally identifiable information (e-mail, name, business name, address, telephone number) is transferred to the third party. DSI may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DSI, and they are required to maintain the confidentiality of your information.
DSI may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DSI or the site; (b) protect and defend the rights or property of DSI; (c) act under exigent circumstances to protect the personal safety of users of DSI, or the public; and/or (d) in connection with the transfer of assets of our businesses.
In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, contact our customer support department by email at: [email protected].
DSI may keep track of the websites and pages our users visit within DSI, in order to determine what DSI services are the most popular. This data is used to deliver customized content and advertising within DSI to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software may be automatically collected by DSI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DSI website.
The DSI website may use 'cookies' to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DSI pages, or register with DSI site or services, a cookie helps DSI to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DSI website, the information you previously provided can be retrieved, so you can easily use the DSI features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DSI services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
DSI secures your personal information from unauthorized access, use, or disclosure. DSI uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
DSI does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. We encourage parents to spend time online with children and to monitor their online activities. Please protect your child's privacy by instructing them to never provide personal information on this site or any other, or within any software registration process, without your permission.
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of DSI by contacting us here:
From time to time, DSI may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from DSI, you may opt out of such communications by contacting our customer support department by email at: [email protected].
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
DSI’s home office is located in the United States. This website may be operated in the United States. If you are located outside of the United States, please be advised that any information you provide to DSI will in all probability be transferred to the United States and that the rules, regulations and laws of the United States will be applied to such information and to DSI and its handling of such information.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
DSI reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
DSI welcomes your questions or comments regarding this Statement of Privacy. If you believe that DSI has not adhered to this Statement, please contact DSI at:
Effective as of February 24, 2023